Frequently Asked Questions
Answers to Frequently Asked Questions
If you have any questions not covered here, please feel free to contact us.
Q
Is the initial consultation really free?
A
Yes, your initial consultation is free of charge.
Q
Can I use your services if I live outside Tokyo or Saitama?
A
Yes. We provide online services nationwide, so you can engage our services from anywhere in Japan.
Q
Could you explain your Free Reapplication Guarantee?
A
If your application is refused, we generally provide a reapplication at no additional charge. Depending on the circumstances, we may also assist with a further reapplication free of charge.
*Certain exceptional circumstances are excluded. We will explain the detailed terms and conditions of this guarantee during your consultation.